A leading home goods retailer renowned for their commitment to quality and exceptional customer experiences sought to broaden their product offerings by acquiring two new brands. But with this expansion came unexpected challenges. The process of migrating the newly acquired brands onto their e-commerce platform revealed a significant hurdle: a lack of end-to-end visibility and transparency of inventory and data. This was more than a technical issue; it was a real obstacle to the retailer's customer-centric vision. 

Recognizing the gravity of this challenge, our Data Engineering team stepped in committed to streamlining the onboarding process. Through the application of Agile methodologies and focused communication strategies, we worked diligently alongside the retailer to ensure the smooth and effective integration of data, putting the customer experience back at the heart of their operations.

Business Challenge

A global home goods retailer encountered major data import challenges when migrating their two newly acquired brands onto their e-commerce platform. They lacked end-to-end visibility and transparency of inventory and data for both brands. This lack of visibility and inefficient integration between systems, led to:

• Inefficient onboarding process and a loss of potential sales due to delays in merging the new brands onto the existing platform
• Slow time-to-market which limits the strategy and marketing optimization of the acquired brands as a result of not having a transparent, end-to-end view of both brands' data
• Limited product visibility as a result of an non-existent data integration and import between systems
  

Solution

Nisum's Data Engineering team partnered with the client to implement Agile methodologies, adopting the Agile war room strategy to streamline communication between key stakeholders and instituted a time-based roadmap to seamlessly integrate data for the two newly acquired brands, resulting in:

• Improved onboarding efficiency by streamlining data migration of both brands onto one e-commerce platform via new integration procedures and Agile methodologies
• Faster time-to-market improving the strategy, marketing optimization, and sales efforts for the acquired brands by creating a comprehensive view of the brands’ product data in real-time
• Improved product visibility due to an RMS integration and easy product and inventory import between systems
  

Are you facing challenges in integrating new acquisitions or optimizing your e-commerce platform? Let Nisum be your partner in navigating these complexities. Our expertise in Agile methodologies and data engineering allows us to tailor solutions that align with your vision and goals. Together, we'll build a seamless and enriched customer experience that sets your brand apart. Contact us today to take the first step towards achieving success and improving customer experiences.