Our Insights

Glenn joined the Insurance Office of America in 2016 after spending 20 years as a sales professional in other organizations. He joined his father, Lloyd, a senior managing partner, who has been with IOA since 1997. Glenn is a 1995 graduate of St. Mary's College of Maryland, where he majored in Psychology and was a four-year swimmer for St. Mary's College of Maryland. Glenn currently holds a Maryland Property & Casualty license, National Underwriters Company Commercial Lines Coverage Specialist (CLCS) designation, and is working towards completion of his Certified Insurance Counselor (CIC) designation. Glenn's passion for insurance comes from knowing he can advise business owners who've invested their blood, sweat, and tears into building their businesses and want to protect them properly. His goal is to serve as an advocate to help those owners reduce risks to their brand, reputation, and balance sheet while also working to reduce insurance costs and improve profitability. While IOA is a full-service insurance agency, Glenn and his team create solid risk resiliency programs for commercial property and casualty risks nationwide. Courtney is the content specialist for Nisum, where she combines her passion for marketing with her dedication to helping businesses grow through demand generation and spreading brand awareness. She holds an MBA with a concentration in marketing from Washington State University, and is always looking for new ways to drive results. When she's not working, you can find her cooking or exploring new restaurants as an avid foodie. She also enjoys binge-watching anime or jet-setting to new destinations.