A Fortune 500 retail giant was facing a major hurdle with their product feed system, a critical component for managing product catalogs, pricing, and inventory. The inefficiency of the system resulted in substantial delays in disseminating inventory data to external vendors, impacting collaborative and marketing efforts. Some of the resulting challenges included inefficient manual updates, elevated operational costs, and revenue loss.

In response to these challenges, Nisum introduced a game-changing solution by transitioning the client’s product feed management to a cloud-based system with SFTP file-based automation. This innovative solution significantly streamlined their feed processing, reduced operational costs, and boosted their revenue streams, resulting in the following anticipated improvements:

Business Challenge

A Fortune 500 retail giant encountered difficulties with their inefficient product feed system, responsible for handling product catalogs, pricing, and inventory. The system's inefficiency led to significant delays in sharing inventory data with external vendors, hampering effective collaboration and marketing efforts, leading to:

• Inefficiencies in manually updating the product feed which were compounded by human errors and the excessive time required for updates

• Elevated operational costs due to laborious process of monitoring and processing of on-prem legacy system 
• Revenue losses stemmed from delays in formatting the data feed, hindering external vendors' access and slowing down the processing of failed batch programs and new vendor onboarding

Solution

Nisum revolutionized the client's product feed management system by transitioning to a cloud-based solution, utilizing SFTP file-based automation. This enhancement led to more efficient feed processing and customization, resulting in a highly configurable system that streamlined operations and fostered better collaboration with external partners. The efficiencies created from this solution resulted in:

• Automated and efficient product feed updates, minimizing human errors and significantly reducing the time needed for updates
  • This solution provided swift product availability updates (within 15 minutes) to minimize sales loss due to out-of-stock inventory
• Reduction in operational costs achieved through streamlining the monitoring and processing of cloud-based systems
• Enhanced revenue streams by expediting data feed formatting and scalability, facilitating smoother access for external vendors, improving new vendor onboarding, and accelerating the resolution of failed batch programs
  • This led to more precise and tailored product feed recommendations, boosting the effectiveness of targeted marketing campaigns
  • Reconfiguration of the data feed formatting allows new vendors to easily be added to the product feed management system without requiring any change in code

The transformation of the Fortune 500 retail giant's product feed system into a cloud-based, automated powerhouse marks a pivotal moment in their operational evolution. With Nisum's innovative approach, the client not only streamlined their product management process but also unlocked new avenues for revenue growth and marketing excellence. The swift, error-free updates and enhanced collaboration with vendors reflect a leap forward in efficiency and market agility.

Are you facing similar challenges in your product management systems? Reach out to us at Nisum. Contact us today, and let's transform your challenges into opportunities, leveraging our expertise to bring efficiency, innovation, and growth to your business.