The healthcare industry is constantly evolving, with new products, services, and procedures being developed daily to meet the medical needs of patients using the latest technology. Healthcare providers continue to feel pressure to improve the quality of patient care while reducing the cost of healthcare products and services. Because of these challenges, healthcare professionals should forgo using traditional healthcare industry concepts that no longer serve their purpose and adopt a healthcare business model that features improved processes that better serve the present needs of the health industry. Design thinking, lean thinking, and empiricism are three principles that help create efficient customer-centric processes and facilitate successful digital transformation while creating a more Agile business model. 

Download a copy of this eBook today to learn more about these three concepts and identify innovative new ways to meet the growing needs of the healthcare industry.